Help Center

Simply find the product you wish to purchase and click "ADD TO CART" 

When you are done shopping you can VIEW CART and then CHECK OUT

From the time you approve your mock-ups, it usually takes 1-3 business days for production. If you didn't opt to receive mock-ups, production takes 1- 6 days from time of ordering (This does depend on how busy we are at the time)

Shipping usually takes between 1 and 4 working days depending on destination. (Add an extra day for outlying areas)

No, we do not sell couches or furniture, the furniture in the adverts are purely for display purposes only, so that you can get an idea of what the canvas combo could look like in your home.

The canvases are quite durable and should resist most scratches, smudges, fingerprints, etc. You can dust canvases with a soft, dry cloth. If your canvas is damaged and needs deeper cleaning you may try a damp cloth. If the canvas gets nicked and loses ink in a certain areas it can be touched up with felt-tip markers or paint.

The unique construction and coating provide superior color gamut and resolution. Canvases are only intended for indoor use, and will resist fading if kept out of direct sunlight.

We can work with all file formats.

The enhancements available to add to your order online are Black & White, and Sepia. We offer additional services such as Photo Collages and Multi-Canvas Collages.

You can have us print your image in Black & White or an antique Sepia tone and we will make sure your image converts to that color with the proper contrast and exposure.

Please specify which photo you would like on which size canvas in the comment box when uploading your photos.

Many images online are low resolution and are not intended for printing. However, one way to filter for higher quality images is by going to the image section within the Google search engine. You would search for the item, and then click on "Tools" and then on the left hand side choose "Size" and select the appropriate size pixels for the canvas you would like to purchase.

If your photos are ready go please send them to us, either, via email: canvascrazysa@gmail.com

(We use a Gmail account to receive photos to avoid photos being blocked because of size.)

We can also receive Dropbox links, or google drive links to download your photos.

or you can use the popular file sharing site called www.wetransfer.com which is ideal for large files/orders. Please send we transfer confirmation emails to canvascrazysa@gmail.com

Unfortunately we cannot receive photos via WhatsApp or Facebook Messenger because, these messaging apps shrink the quality of the photo to make sending easier.

Remember to label each photo according to the canvas size you would like each photo on. Once we have received your photos, we will reply to let you know, if you do not receive a reply, we have not received your photos. Also please quote your order or invoice number when sending photos so we know who the photos belong to.

Your order is valid for 1 year from the date the purchase was made

We use poly-cotton canvas and our clients can choose between Matte or Glossy/Satin finish for an extra charge.

We use Epson Surecolour machines with only original inks!

We offer our clients a variety of frame depth options ranging from 15mm (Standard) to 50mm (Premium)

Larger sizes from A2 upwards are fitted with a hardboard backing for increased strength.

Should you have any issue whatsoever with the final product, please send us an email right way so we can fix the problem! Please note you need to let us within 7 days of receiving your order.

In the email please describe exactly what you are not happy with, along with a photo of the issue and your order number and contact details.

Send the mail to adele@canvascrazy.co.za

We will endeavor to send you a replacement within 72 hours, depending on how busy we are at the time.

If you are still not 100% satisfied with the replacement and have a valid reason, we will process a refund.

To enable a refund we will request your banking details via email.

Refund payments are processed within 7 days and are subject to managements final approval.